Case Reports helps you understand the amount and distribution of case work in your accessible records.
Apply the offered client, case type, status, case manager, workflow, assignment, and date filters. For example, compare case volume by client to understand demand, or assignment distribution to see how recorded responsibility is spread.
One complex case can require more work than several simple cases. Assignment counts can also differ from unique case counts because a case can have multiple people assigned. Review the report's measure and underlying records before treating a count as hours worked or capacity used.