September feature highlight
CaseWyze added three operational reports to help your team understand workload and outcomes:
Due Date Risk helps you review cases against their deadlines. Case Closure Throughput shows how cases are moving to completion. Reopened Case Rate helps you understand how often closed cases return to active work.
Each report includes metric definitions, date ranges, operational filters, and accessible tables. Export a CSV that matches your filtered results for further review or team discussions. Report availability follows your case and status-history permissions.