Editing Account Details and Billing Defaults

Open the client account and use Edit to maintain its organization and billing information.

Update the account

  1. Find the account under People > Clients > Accounts.
  2. Open it and choose Edit.
  3. Correct the name, logo, industry, email, phone, address, or other appropriate fields.
  4. Review Terms, Salesperson, Tax ID, and Default Tax Rate when relevant.
  5. Choose Save Changes and verify the Overview.

Understand the scope

Account details describe the client organization. A contact's personal email or phone is maintained on the contact record. Changing an account does not automatically mean each contact should receive the same change.

Check billing separately

The account's default tax rate and terms support billing setup. Custom item prices are managed in Price List. Review affected invoices through the invoice workflow rather than assuming a change to account defaults rewrites existing financial records.

If the record represents the wrong organization, investigate its case, contact, and invoice relationships before renaming it to another client. Edit Accounts permission is required for account changes.