Creating and Configuring Activity Calendars

Activity calendars organize and color-code work and can require specific information from the team.

Create a calendar

  1. Open Settings > Calendars.
  2. Use the new-calendar control.
  3. Enter a meaningful Name, choose a Color, and add optional Notes.
  4. Review Calendar Options.
  5. Configure any Activity Fulfillment requirements.
  6. Select Save Calendar.
  7. Confirm it is available in the intended activity form and main Calendar filter.

Calendar Options

  • Active in main Calendar: makes the calendar active for normal calendar use.
  • Allow events on this calendar: permits scheduled events.
  • Allow tasks on this calendar: permits tasks.
  • Require due dates for tasks: requires a task date; tasks must be enabled first.
  • Require user assignments: requires an assignee for activities using the calendar.

Choose a useful purpose

For example, your organization might create a field-work calendar or a report-preparation calendar. These are suggested uses, not required built-in calendar names.

Permissions and scope

Managing calendar settings requires Full Access and Manage Settings. A calendar is an organizational grouping; it does not replace case permissions or access groups.