Copying Activities to Google Calendar, Outlook, or ICS

Use Add to Calendar to copy a saved CaseWyze activity into an external calendar.

Create a calendar copy

Open the saved task or event.
Select Add to Calendar.
Choose Google Calendar, Outlook / Microsoft 365, or Download .ICS.
Review the title, dates, times, location, and destination calendar.
Save the event in the external service, or import the downloaded ICS file into your calendar application.

A copy, not synchronization

Later changes in CaseWyze do not automatically update the external copy. Changes in the external calendar do not update CaseWyze. Deleting an activity does not remove copies already exported. Repeated imports may create duplicates.

Dates and timezone

The export uses the workspace timezone. Due-date tasks are copied as all-day items; timed events use their saved schedule. When the action reports that no end time is set, the exported copy uses a one-hour duration. Review the destination calendar's displayed time.

Choose the audience

Check the destination calendar's sharing settings before saving case information there. An exported calendar item does not retain CaseWyze's interactive access restrictions.